In the unlikely event that this item arrives damaged, you have 48 hours within receiving delivery to request a return or make a claim by contacting our service team at firstname.lastname@example.org All product(s) returned must meet the following conditions to be accepted:
Returns and refunds are not available on this item for incorrect choice or change of mind.
Faulty Products & Significant Differences
If a product is faulty or significantly different than advertised please notify Sava & Co within 48 hours of receiving delivery. You will be advised by our support team to take and send photos and/ or videos of the issue to illustrate the problem. Where a product is found to be faulty, Sava & Co will provide a refund or full product replacement (if available) at our discretion. All faulty product(s) must be returned to Sava & Co in safe order for inspection and assessment. We require the faulty product(s) to be packaged adequately in the original packaging, including all accessories and parts, and not assembled or partly assembled in any way to avoid additional damage in transit.
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